G Mobile Survey Contact Us Name First Last When applying, did you do online or come into the Pikeville or Harold offices? Applied Online Came into Office How helpful was the Customer Service Agent?How difficult was the transition process from your old carrier to Gearheart Mobile? Very easy Somewhat easy Difficult If Difficult, what could we do to make the process easier for you in the future?How would you rate Gearheart Mobile in cost compared to other providers? Excellent Good Could be lower How LIKELY are you to refer Gearheart Mobile to your friends and family?(Required) Very Likely Almost Likely Not Likely to refer Was the Gearheart Mobile website easy to navigate for you? Yes No If NO, what would you suggest that we change on our Gearheart Mobile site to make it more user friendly?Did Gearheart Mobile meet your everyday needs? Yes No If NO, any suggestions to change that would improve your experience and service?Please rate our service? (1-5, with 5 being the BEST)