Overhead Door of EKY Office Assistant

Office Assistant Full-time

Company: Overhead Door of EKY
Location: Pikeville, Kentucky
Department: Central Office
Description: Essential duties:

  • Provide customer service by assisting customers with billing inquiries, new service requests, service plan changes and disconnects, and serve questions and concerns.
  • Manages Reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.  (Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.)
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Coordinates the purchase of office supplies and furniture, office equipment, ect., for the entire staff in accordance with company purchasing policies and budgetary restrictions through Office Manager.
  • Compile, copy, sort and file detailed records of office activities and other activities as necessary.
  • Communicate with employees and other individuals to answer questions, disseminate or explain information and address complaints.
  • Knowledge of QuickBooks.
  • Operate office machines, such as copiers, scanners, fax machines, voice mail systems, and personal computers.
  • Maintain and update filing, inventory, mailing, and database systems using a computer.
  • Other related duties as assigned.
Hours: M-F 8:00-4:30
Benefits: Health, Dental, Vision